Archive for Krups Kup of Excellence

Unfortunate review in The Coast

Posted in Coffee, Events, Press with tags , , , , , , on October 2, 2008 by smilinggoat

Well, we thought the Krups Kup of Excellence went very well here at the Smiling Goat. I guess that’s not everyones opinion.

In today’s Coast magazine, Liz Feltham had a story about the Krups Kup of Excellence in which she was one of the judges. It seems she did not have a great experience. First of all, we are slightly confused with the description of green subway tiles which don’t exist in our espresso bar. However, we are also very surprised to read about foam (crema) free, bitter espresso which turns lips and tongues black and arrive without water. None of these things typically happen in our espresso bar.

As with every crafted beverage, occasionally drinks go out to the customer by mistake that are not as great as we would like them to be … it happens rarely but it when it does, things are corrected as quickly as possible. But to have all the things she describes happen at once, in a situation where there is even more attention to detail than the already very high standards that we set as a standard?

I saw Andrea & Craig bring water to everyone and I was pulling the shots and don’t remember sending any out that didn’t have our typical thick layer of crema. The crema does dissipate quite a bit after about about a minute and a half but that’s a long time to let your espresso sit without looking at it.

Regardless, we’re really disappointed that Liz didn’t have a great experience here. We truly hope she drops by to give us another opportunity to show here how delicious, sweet, smooth and complex a shot pulled here can be.

We would encourage all of our customers who have had a positive experience at our espresso bar to go to the following link and write a comment to that effect. … also please write about any great experiences you’ve had at any of the other contestants mentioned in the article.

Thanks everyone!

BTW – check out the great pic of Jim at the top of the Coast piece!

*** Further note: Thanks to everyone for the posts on the Coast online! However, please refrain unless you are going to put a positive spin on your comments. We’d really hate to see the discussion turn into one of those ‘comment wars’ that anonymous posting can generate.

The Krups Kup of Excellence has further highlighted what was already going on here in Halifax led by places like the Smiling Goat, Java Blend and Steve’s. Let keep it positive and moving forward!! … and make sure you say great things about the other places too!

As we keep saying to anyone and everyone who will listen, if we as a coffee serving community in Halifax, raise the bar for what customers should expect from an espresso or cup of brewed coffee, then those larger chains that are unable/unwilling to serve a quality product will loose customers to those of us who are!


Congratulations Java Blend!!

Posted in Announcements, Coffee with tags , , , , , , , , on September 25, 2008 by smilinggoat

A big congratulations goes out to Jim and everyone at Java Blend for winning the Halifax Krups Kup of Excellence today!! Jim wowed them with some amazing espressos.

Great work Jim!

Jim @ the 2008 Maritime Barista Jam

Jim @ the 2008 Maritime Barista Jam

We’d like to hope it was a very close race between us at the Smiling Goat, Jim at Java Blend and Zane at Steve-O-Reno’s with the other two, Just Us and Uncommon Grounds a little bit behind. All in all it really speaks to a fantastic coffee culture developing here in Halifax. We’re very excited to be part of it and look forward to kicking everybody’s ass next year! 😉

*** Note: while the Krups people were in the espresso bar, they mentioned that Halifax got more votes than any other city in Canada and that the Smiling Goat Organic Espresso Bar had the most online votes in Canada!! Many thanks to our very enthusiastic customers and friends!

******** One more Note: Jim just let me know that when he was talking to one of the organizers of this event this morning, she mentioned that the coffee experience they had in Halifax was the best in Canada!!! … even better than Vancouver, Calgary, Toronto & Montreal!

Way to go Halifax!!